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Frequently
Asked Questions:
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How
do I Become a member? |
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Click
the 'Register button' on the home page & complete
the Questionnaire - it should take about 10 - 15 minutes.
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I
am a member and cannot login! |
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Click
on the 'Trouble logging in' or 'Forgot Password' link
on the home page. This site is best viewed on Internet
Explorer 5 and above. |
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I
cannot see all of the website on my computer! |
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Your
Browser can easily be upgraded to current one by visiting
Microsoft.com
and downloading the latest version, this is free. |
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I
am a member and cannot purchase contacts! |
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Please
contact us by email or phone & we will resolve the
problem. |
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I
cannot upload my Photo! |
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Please
check to ensure your photo is in a '.jpg' or 'jpeg' format
and is less than 50000 bytes in size - you can adjust
the resolution size of your photo in most photo editor
programs that came with your computer. If this fails please
send your photo by email as an attachment. |
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I
am unable to contact another member! |
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Try
clicking the contact me button on the Members profile
page that comes up when you search for a member. If this
does not work then there could be a problem with your
browser security settings or your firewall if you have
one. |
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I
am unable to join as a financial member because my crdit
card is not accepted or an error occurs when I try to
pay. |
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There
may be a problem with your card number or our merchant
facility may not be functioning correctly - please contact
us directly via home page - 'contact us' link or send
payment by regular mail or phone credit card details to
us. |
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Do
you keep any credit card details? |
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No
definitely not! We transfer our members to our Bank's
recommended secure site for all payments. We only
receive an approval or denial from them.
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